PRIVACY NOTICE Last updated August 30, 2023 This privacy notice for B&G Enterprise Group LTD ('
we', '
us', or '
our'),describes how and why we might collect, store, use, and/or share ('
process')your information when you use our services ('
Services'), such as when you: Visit our website at
http://www.bandgconsultants.co.uk/, or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contactus@bandgconsultants.co.uk.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitivepersonal information.
Do we receive any information from third parties? We do not receive anyinformation from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and tocomply with law. We may also process your information for other purposes withyour consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may shareinformation in specific situations and with specific third parties.
How do we keep your information safe? We have organisational and technical processes and procedures inplace to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security andimproperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WECOLLECT?
2. HOW DO WE PROCESS YOURINFORMATION?
3. WHAT LEGAL BASES DO WERELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHAREYOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHERTRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOURINFORMATION?
7. HOW DO WE KEEP YOURINFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROMMINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVESPECIFIC PRIVACY RIGHTS?
12. DO VIRGINIA RESIDENTS HAVESPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THISNOTICE?
14. HOW CAN YOU CONTACT US ABOUTTHIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE,OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATIONDO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contacts.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names phone numbers email addresses
Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESSYOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate withyou, for security and fraud prevention, and to comply with law. We may alsoprocess your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interactwith our Services, including: To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASESDO WE RELY ON TO PROCESS YOUR INFORMATION? In Short: We only processyour personal information when we believe it is necessary and we have a validlegal reason (i.e. legal basis) to do so under applicable law, like with yourconsent, to comply with laws, to provide you with services to enter into orfulfil our contractual obligations, to protect your rights, or to fulfil ourlegitimate business interests. If you are locatedin the EU or UK, this section applies to you. The General DataProtection Regulation (GDPR) and UK GDPR require us to explain the valid legalbases we rely on in order to process your personal information. As such, we mayrely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about
withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of anyperson.
If you are locatedin Canada, this section applies to you.We may process yourinformation if you have given us specific permission (i.e. express consent) touse your personal information for a specific purpose, or in situations whereyour permission can be inferred (i.e. implied consent). You can withdraw your consent at any time. In some exceptionalcases, we may be legally permitted under applicable law to process yourinformation without your consent, including, for example: If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way For investigations and fraud detection and prevention For business transactions provided certain conditions are met If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim For identifying injured, ill, or deceased persons and communicating with next of kin If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced If the collection is solely for journalistic, artistic, or literary purposes If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOMDO WE SHARE YOUR PERSONAL INFORMATION? In Short: We may shareinformation in specific situations described in this section and/or with thefollowing third parties. We may need toshare your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). We obtain and store on your device ('cache') your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
5. DO WE USE COOKIESAND OTHER TRACKING TECHNOLOGIES? In Short: We may usecookies and other tracking technologies to collect and store your information. We may use cookiesand similar tracking technologies (like web beacons and pixels) to access orstore information. Specific information about how we use such technologies andhow you can refuse certain cookies is set out in our Cookie Notice: https://www.cookiepolicygenerator.com/live.php?token=SOaptrHHKjq5CXcQSQn7mnlQ9z0ouBKp.
6. HOW LONG DO WEKEEP YOUR INFORMATION? In Short: We keep yourinformation for as long as necessary to fulfil the purposes outlined in thisprivacy notice unless otherwise required by law. We will only keepyour personal information for as long as it is necessary for the purposes setout in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting, or other legal requirements). When we have noongoing legitimate business need to process your personal information, we willeither delete or anonymise such information, or, if this is not possible (forexample, because your personal information has been stored in backup archives),then we will securely store your personal information and isolate it from anyfurther processing until deletion is possible.
7. HOW DO WE KEEPYOUR INFORMATION SAFE? In Short: We aim to protectyour personal information through a system of organisational and technicalsecurity measures. We have implementedappropriate and reasonable technical and organisational security measuresdesigned to protect the security of any personal information we process.However, despite our safeguards and efforts to secure your information, noelectronic transmission over the Internet or information storage technology canbe guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorised third parties will not be able to defeatour security and improperly collect, access, steal, or modify your information.Although we will do our best to protect your personal information, transmissionof personal information to and from our Services is at your own risk. Youshould only access the Services within a secure environment.
8. DO WE COLLECTINFORMATION FROM MINORS? In Short: We do notknowingly collect data from or market to children under 18 years of age. We do not knowinglysolicit data from or market to children under 18 years of age. By using theServices, you represent that you are at least 18 or that you are the parent orguardian of such a minor and consent to such minor dependent’s use of theServices. If we learn that personal information from users less than 18 yearsof age has been collected, we will deactivate the account and take reasonablemeasures to promptly delete such data from our records. If you become aware ofany data we may have collected from children under age 18, please contact usat contactus@bandgconsultants.co.uk.
9. WHAT ARE YOURPRIVACY RIGHTS? In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions(like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure;(iii) to restrict the processing of your personal information; and (iv) ifapplicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section '
HOW CAN YOU CONTACT US ABOUT THISNOTICE?' below. We will considerand act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State dataprotection authority or UK data protection authority. If you are locatedin Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing yourconsent: If we are relying on your consent to process your personalinformation, which may be express and/or implied consent depending on theapplicable law, you have the right to withdraw your consent at any time. Youcan withdraw your consent at any time by contacting us by using the contactdetails provided in the section 'HOW CAN YOU CONTACT US ABOUT THISNOTICE?' below. However, pleasenote that this will not affect the lawfulness of the processing before itswithdrawal nor, when applicable law allows, will it affect the processing ofyour personal information conducted in reliance on lawful processing groundsother than consent.
Opting out ofmarketing and promotional communications: You can unsubscribefrom our marketing and promotional communications at any time by clicking onthe unsubscribe link in the emails that we send, replying 'STOP' or'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using thedetails provided in the section 'HOW CAN YOU CONTACT US ABOUT THISNOTICE?' below. You will then be removed from the marketing lists. However, wemay still communicate with you — for example, to send you service-relatedmessages that are necessary for the administration and use of your account, torespond to service requests, or for other non-marketing purposes.
Cookies and similartechnologies: Most Web browsers are set to accept cookies by default. If youprefer, you can usually choose to set your browser to remove cookies and toreject cookies. If you choose to remove cookies or reject cookies, this couldaffect certain features or services of our Services. You may also opt out of interest-based advertising byadvertisers on our Services. For further information,please see our Cookie Notice: https://www.cookiepolicygenerator.com/live.php?token=SOaptrHHKjq5CXcQSQn7mnlQ9z0ouBKp. If you havequestions or comments about your privacy rights, you may email us atcontactus@bandgconsultants.co.uk.
10. CONTROLS FORDO-NOT-TRACK FEATURES Most web browsersand some mobile operating systems and mobile applications include a Do-Not-Track('DNT') feature or setting you can activate to signal your privacy preferencenot to have data about your online browsing activities monitored and collected.At this stage no uniform technology standard for recognising and implementingDNT signals has been finalised. As such, we do not currently respond to DNTbrowser signals or any other mechanism that automatically communicates yourchoice not to be tracked online. If a standard for online tracking is adoptedthat we must follow in the future, we will inform you about that practice in arevised version of this privacy notice.
11. DO CALIFORNIARESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if you are aresident of California, you are granted specific rights regarding access toyour personal information. California CivilCode Section 1798.83, also known as the 'Shine The Light' law, permits ourusers who are California residents to request and obtain from us, once a yearand free of charge, information about categories of personal information (ifany) we disclosed to third parties for direct marketing purposes and the namesand addresses of all third parties with which we shared personal information inthe immediately preceding calendar year. If you are a California resident andwould like to make such a request, please submit your request in writing to ususing the contact information provided below. If you are under 18years of age, reside in California, and have a registered account withServices, you have the right to request removal of unwanted data that youpublicly post on the Services. To request removal of such data, please contactus using the contact information provided below and include the email addressassociated with your account and a statement that you reside in California. Wewill make sure the data is not publicly displayed on the Services, but pleasebe aware that the data may not be completely or comprehensively removed fromall our systems (e.g. backups, etc.).
CCPA Privacy Notice The California Code of Regulations defines a 'resident' as: (1) every individual who is in the State of California for other than a temporary ortransitory purpose and(2) every individual who is domiciled in the State of California who is outside the Stateof California for a temporary or transitory purpose All other individuals are defined as 'non-residents'. If this definition of 'resident' applies to you, we must adhere to certain rights and obligationsregarding your personal information.
What categories ofpersonal information do we collect? We have collectedthe following categories of personal information in the past twelve (12)months:
CategoryExamplesCollected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name NOB. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history, and financial information NOC. Protected classification characteristics under California or federal lawGender and date of birth NOD. Commercial informationTransaction information, purchase history, financial details, and payment information NOE. Biometric informationFingerprints and voiceprints NOF. Internet or other similar network activityBrowsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements NOG. Geolocation dataDevice location NOH. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activities NOI. Professional or employment-related informationBusiness contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us NOJ. Education InformationStudent records and directory information NOK. Inferences drawn from other personal informationInferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics NOL. Sensitive Personal Information
NO We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: Receiving help through our customer support channels; Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information? More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice: https://www.cookiepolicygenerator.com/live.php?token=SOaptrHHKjq5CXcQSQn7mnlQ9z0ouBKp. You may contact us by visiting https://www.bandgconsultants.co.uk/b-g-contact, orby referring to the contact details at the bottom of this document. If you are using an authorised agent to exercise your right to opt out we may deny a request if the authorised agent does not submit proof that they have been validly authorised to act on your behalf.
Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be 'selling' of your personal information. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your rights with respect to your personal data Right to request deletion of the data — Request to delete You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities. Right to be informed — Request to know Depending on the circumstances, you have a right to know: whether we collect and use your personal information; the categories of personal information that we collect; the purposes for which the collected personal information is used; whether we sell or share personal information to third parties; the categories of personal information that we sold, shared, or disclosed for a business purpose; the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose; the business or commercial purpose for collecting, selling, or sharing personal information; and the specific pieces of personal information we collected about you. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We will not discriminate against you if you exercise your privacy rights. Right to Limit Use and Disclosure of Sensitive Personal Information We do not process consumer's sensitive personal information. Verification process Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending onthe type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method(e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. Other privacy rights You may object to the processing of your personal information. You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information. You can designate an authorised agent to make a request under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with the CCPA. You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.To exercise theserights, you can contact us by visiting https://www.bandgconsultants.co.uk/b-g-contact, orby referring to the contact details at the bottom of this document. If you havea complaint about how we handle your data, we would like to hear from you.
12. DO VIRGINIARESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: Yes, if youare a resident of Virginia, you may be granted specific rights regarding accessto and use of your personal information.
Virginia CDPA Privacy Notice Under the Virginia Consumer Data Protection Act (CDPA): 'Consumer' means anatural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting ina commercial or employment context. 'Personal data 'means any information that is linked or reasonably linkable to an identified or identifiable natural person. 'Personal data' does not include de-identified data or publicly available information. 'Sale of personal data' means the exchange of personal data for monetary consideration. If this definition 'consumer' applies to you, we must adhere to certain rights and obligations regarding your personal data. The information we collect, use, and disclose about you will vary depending on how you interact with us and our Services.
Your rights with respect to your personal data Right to be informed whether or not we are processing your personal data Right to access your personal data Right to correct inaccuracies in your personal data Right to request deletion of your personal data Right to obtain a copy of the personal data you previously shared with us Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ('profiling')We have not soldany personal data to third parties for business or commercial purposes. We willnot sell personal data in the future belonging to website visitors, users, andother consumers. Exercise yourrights provided under the Virginia CDPA More informationabout our data collection and sharing practices can be found in this privacynotice and our Cookie Notice: https://www.cookiepolicygenerator.com/live.php?token=SOaptrHHKjq5CXcQSQn7mnlQ9z0ouBKp. You may contact usby email at contactus@bandgconsultants.co.uk, by submitting a data subject access request, or by referringto the contact details at the bottom of this document. If you are using unauthorised agent to exercise your rights, we may deny a request if the authorised agent does not submit proof that they have been validly authorised to act on your behalf. Verification process We may request thatyou provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request. Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once byforty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension. Right to appeal If we decline totake action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at contactus@bandgconsultants.co.uk. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.
13. DO WE MAKEUPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as itis accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOUCONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at contactus@bandgconsultants.co.uk or contact us by post at: B&G Enterprise Group LTD1/6 Hermitage Park Lea Edinburgh EH6 8DYScotland
15. HOW CAN YOUREVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.